A team of writers that puts brave, inventive ideas into motion.
This is our vocation. That means we strive to be creative in our ideas and unique in our output.
They say nothing is new, but we aren’t buying it. Creativity and idea generation are a bedrock of our business.
It’s about more than words. The compulsion to create, learn and explore is what defines our writers.
We live outside the box. Critical thinking without limit is what enables us to always deliver unique content.
There’s a difference between 'experienced' and 'qualified.' As you can’t truly read a person from their résumé, we developed a selection process to ensure that only the most creative, well-rounded applicants can succeed.
Hopeful writers must dazzle us at a glance. Literary achievements and suitable credentials can all be gleaned from a résumé review.
Our outlooks and ethos define us. A short phone interview helps us learn about the person behind the résumé and their attitude towards work.
We verify the writer's proficiency in their field of expertise, how they adapt to stringent style or format requirements, and other vital job aspects.
Their first orders are assigned and then quality-checked. By verifying all the work done by our writers, we guarantee the highest standards of quality.
Any time, day or place, we’re here to help.
In our imperfect world, things sometimes go awry. Our customer support team comprises hand-picked problem solvers whose skills and practical abilities have been thoroughly vetted. They are experts in business communication and genuinely thrive in a pressured environment.
The training helps. Support managers undergo rigorous scenario-based training, testing their creativity to the limit. We take great pride in our customer support team, as they do in their own work. When a problem arises, of any sort, they will always find a solution, and they’ll do it in the shortest time possible. Their average response time is only 90 seconds.